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ADDING FUNDS / ADD CREDIT
Hi  sorry but we no longer allow add funds - its now simple and easy once a month you will get an...
Account not working
If your account has stopped working and it should still be active please raise a ticket and give...
Add My Mac code
OK FOLLOW THE BELOW STEPS TO SET UP GO IN TO THE CLIENT AREA LOOK TO THE LEFT WHEN SIGNED AND...
Apk - how to guides
Hi please find below the Apk download this  ONLY FOR ANDROID  IPHONE USER US THE GSE APP APK...
Bitcoin - HOW TO
hI HERE IS A STEP BY STEP VIDEO ON HOW TO SETUP AND USE THE BITCOIN - 2 VIDEO TUTORIALS CARD...
Buffering kickout
Buffering check list :Clear cache In addonChange player format to ts in addonSet auto refresh...
Channel Request
Hi thanks for contacting us We are sorry but at the moment we will not be taken on channel...
Channels are Down
Thank You For Bringing This To Our Attention We Will Attend To This Matter In A Timely Fashion...
Channels kicking out
Hi if you have channel kick outs please try the below  please follow this it will help...
Error when trying to Pay
*** Missing required parameter. *** Please Try Using •Google Chrome •Microsoft...
Extra Connections / On account
Hi firstly thanks for contacting us ,Extra connections on your account with the same username and...
GSE APP / HOW TO
HI THE BEST CHOICE OF APP FOR THE PLAYERS CLUB ON BOTH ANDROID AND IPHONE IS GSE THIS APP IS FREE...
How many devices can i have this on
Hi if you have one account with use you can have this account on as many devices as you like...
How to setup Mag or STB
OK FOLLOW THE BELOW STEPS TO SET UP GO IN TO THE CLIENT AREA LOOK TO THE LEFT WHEN SIGNED AND...
MY LOGIN DETAILS / I DIDN'T GET MY EMAIL
Hi ,  if you have just signed up with us WELCOME  or if you are with us and just need a reminder...
Missing required parameter
Please Try Using •Google Chrome •Microsoft Explorer•Microsoft Edge•Safari AS USING FIREFOX WILL...
No Email
Hi sorry about this there is a easy way to view the emails we send you please log in to your...
Payment Declined - Cant Pay
Hello ,you must make sure you have filled in you full real name and address with us on the...
Pvr / tv guide not loading
Ok if your PVR IPTV simple client is not loading and or only loading a few channels,...
Pvr guide blank
please follow the below if you are getting a blank prv/tvguide build -settings then...
Recurring payments / Renewing
Hi recurring payments is no more - its simple you must login each month and pay your bill  ,  go...
affiliate program
HI, ok so how we work the affiliate program over here at the players klub is , For every user...
buffering / Buffering issues - fix
hi 70% of thetime it is the customers end for buffering issues , WE say this as if we buffer on...
credits missing
iF you are missing credits in your account please raise a ticket if you had to open a new account...
how to get your m3u
Hi , please find the below m3u...
how to setup on SMART TV
HI FOR THE START TV WE ASK THAT YOU USE IPTV SMART FOLLOW THE BELOW INSTRUCTIONS FIRSTLY...
paid not active
If you have made payment and your account is missing please raise a ticket and supply the last 4...
perfect player - how to set up - how to fix
download perfect player iptv from google store settings general **in playlist 1 enter the...
uk channels / add more uk channels
Hi thanks for getting in contact with us ,Sorry but at this moment in time we will not be adding...
username & password not working
Hi most of the time when starting with us OR moving from using our free server to the paid server...